Attached media in messaging not loading

Incident Report for GameChanger

Resolved

This issue has been resolved for new messages. Some old attachments haven't yet been recovered, so those messages may need to be re-sent.

Posted Mar 14, 2023 - 13:58 EDT

Identified

An issue with a third party vendor is causing attached media in messages to not load. They are looking into the issue.

Posted Mar 12, 2023 - 11:45 EDT