Recap Stories are not being generated

Incident Report for GameChanger

Resolved

The recap backlog has finished processing. All recaps from 9:15PM to 11:30PM EST should now be available. Please contact support if any of your recaps from this period are still missing.

Posted Apr 27, 2017 - 23:31 EDT

Monitoring

Recaps are now being generated, but a significant number of recaps are waiting to be processed. You may continue to experience recap delays due to the large backlog.

Posted Apr 27, 2017 - 23:06 EDT

Update

We are working with our recap provider and are continuing to investigate this issue. We do not yet have a timeline for a fix, but will generate recaps for all affected games when we identify the issue.

Posted Apr 27, 2017 - 22:52 EDT

Investigating

Recap stories are not being generated for recently completed games. Our engineers are investigating the cause of the issue.

Posted Apr 27, 2017 - 21:41 EDT